Dear Sir/Madame,
I am writing in order to complain about an MP3 Player that I bought last week on your website “Gadgets”.
It’s not the first time that I buy something in your website, and I have never been disappointed that much. The MP3 player never arrived and I have already phoned you pretty lots of times to talk about it, seeing that you weren’t answering and not giving me a solution I am so disappointed.
By the way, now you can’t say that anyone could answer the phone call or whatever, because that’s a mail, so I want you to find a solution as fast as possible.
Despite of that I can’t understand how you could forgot the delivery of a product already payed. I would like you to refund my money or send me the MP3 with an extra bonus for your shop.
I look foward for your answer,
Yours faithfully,
Holly Black
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