dimarts, 5 de novembre del 2019

Eric Complain Letter

Eric Martí Doncel
Barcelona 08018

Tuesday, November 5, 2019

Gadgets SA
Madrid 24000

Dear Gadgets's contact service,

I am writing to you in order to make a formal complain about a product I purchased on Friday, November 1, 2019 from you. The product in particular is a 16 GB Sony MP3 player with Bluetooth connection.

The purchase was made at your oficial website store and the payment was performed with a VISA card.  I first made a complain about it via e-mail but there has been no answer yet.

The reason for this complain is the constant faliure of the device when using Bluetooth connection. In addition, I wrote a complain that, as I have said, noone has replied to.

I am looking forward to a refund and a compensation regarding this inaceptable service. Otherwise, I Will notify this incident and report the company. I hope I have made myself clear and that this issue Will be solved properly.

Kind regards,

Eric Martí.



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